(FAQs) Frequently Asked Questions
What we offer?
We provide Genuine Leather iPhone Covers for iPhone 12 and iPhone 13 models. Also, visit our Collection page, we have the latest collection of MagSafe Premium Leather iPhone 12 Covers, Apple Original Silicone Phone Covers, iPhone 13 Covers and Other Luxury Leather Cases for your iPhones.
Can you tell me where my order is?
We usually ship orders within 24 hours. Most orders arrive within 4 days or less. Also, you will receive an email and SMS when your package has been shipped, or you can track your order in 'My Account'. The tracking information may take a while to update, so don't worry if it doesn't appear right away!
Which payment methods do you accept?
We use a secure payment system for all transactions on our website. Moreover, we accept all major credit and debit cards, Internet banking, UPI, and wallets for payments.
Is Cash on Delivery (COD) available?
You can pay by COD.
What shipping method is used?
With Express Shipping, we deliver all orders free of charge via air within India, using the fastest service possible. We deliver all of our orders in India within 2-4 business days, depending on your location. Visit our Shipping & Returns Policy for more information.
Do you allow returns/exchanges or refunds on orders?
We do offer refunds and exchanges. In fact, your satisfaction is our top priority. You can find more information about our return policy here Shipping & Returns Policy
What is the best way to contact you?
Simply leave a message on the 'Contact us' page on our website and you can also send us an email at firstname.lastname@example.org. We usually respond to all emails within 24 hours. Please also note that this timeframe may extend during launch and immediately after the launch. Alternatively, you can contact us by mail at Ailopin Enterprises, Haibowal Kalan, 141001 Ludhiana PB, India.
We hope you will find all your questions on our FAQ page. If you have any questions or issues regarding orders or quality, you can contact us at any time.